Mass marketing is so 1990's! Spend spend/waste wasteThis blog will take you in a different direction. It focuses on association recruitment and retention of members by using targeted methods and communications, and there will be an occasional sojourn into related topics of interest. Rather than discuss the broad, the general, and the "same old," the goal of this blog is to provide useful tools, fact sheets that answer specific questions, and inspiration to those looking to make their jobs more interesting and fun.Thank you for visiting and I welcome your feedback and ideas.

Posted By Leah Baker

Boards are concerned with setting objectives which involves discussions, debates and consensus building that can be time-consuming and somewhat less than precise. If board members are willing, it’s a good idea to quantify the decision-making process and it can be easily done with a fixed-sum preference scale.  

 

A fixed-sum preference scale measures both preference and intensity which makes it preferable to simple rankings. Each person is given 100 points to spend among several issues. It works best to have four, five, or ten issues. When they are finished, you add up all the points given by all the board members and see which item receives the highest number of points, which item receives the next highest number of points, and so on. You may find, for example, that developing a national ad campaign is considered three times more important than influencing legislation, or vice versa. Here is an example.

 

“There are several issues that the board can address in the next meeting and we’d like to know which you consider the most important. To indicate the relative importance of each issue, assume that you have 100 points to spend on the list. You can spend 100 points on one issue or any other combination. If the statements are of equal importance, each would receive 20 points.”

 

_____  Increasing non-dues revenue

_____  Redefining some governance issues within the Association

_____  Influencing legislative affairs

_____  Gathering industry statistics

_____  Developing a national ad campaign

 

This column should total 100 points.

 

For more info call 703-772-5263 or e-mail AllegianceResearch@gmail.com


 
Posted By Leah Baker

The YTheyJoin™ member types and related codes enable you to do much more powerful, sophisticated, and efficient marketing. It is targeted, personal, timely, and very cost effective. It tells the member, “We know what your specific needs are” and explains how you are meeting these needs and expectations. It also helps you deal with unexpected surprises that occasionally arise for an association whether it is public relations or proposed legislation, and it can also help you sell products. Here are some real-life success stories from associations that use YTheyJoin.

 

Finding Members – an assn decided to send renewal letters to lapsed members based on their YTheyJoin categories. For example, the letter to Relevant Participants emphasized upcoming meetings and speakers while the letter to Cognoscenti emphasized new publications. They got a positive return of 8% to 22% (rates varied by YTheyJoin member types) resulting in unexpected revenues of $23,000.

 

Averting Disaster by Mobilizing Quickly – a national assn needed to mobilize quickly to stop proposed state legislation at the committee level that would negatively impact its members. They did this by identifying all the Altruistics in that state who then contacted legislators and this coalition was successful in its mission. Now this network of Altruistics is managed by assn employees who regularly keep in touch and spur them to quick action when needed.

 

Board Relations  – The YTheyJoin pie chart is all it takes to show your board what the members are really about! It dramatically shows the unique distribution of member types in your assn. An assn dominated by Boosters and Altruistics is very different from an assn dominated by Mailboxers and Shapers. The board of one assn asked why conference attendance is usually 15% of members rather than 30% and the YTheyJoin pie chart revealed the answer. It showed that the member types most likely to attend were close to 15%. Mystery solved.

 

Read three more success stories in the next blog article!

 

There are many more good ideas in our YTheyJoin Workbook. For more info please e-mail AllegianceResearch@gmail.com or visit the Web site at www.YTheyJoin.com or call 703-772-5263.


 
Posted By Leah Baker

 

YTheyJoin identifies nine types of association members based on their motivations for joining and this article discusses one of them, Shapers™.

 

Why do they join? What makes them tick? How should you communicate with them effectively? What will they do for the association? Need some members to serve on committees or start a chapter? Just ask Shapers!

 

Shapers join because they do, or want to, serve on the board or committees to shape policy. This can include serving as a volunteer leader, serving as a chapter leader, or recruiting new members. Shapers work very hard and will make contributions greater than their numbers suggest. If you would like some help at a convention be sure to contact the Shapers in that city. The Executive Director of one assn contacts Shapers in the various cities that she visits during the year.

 

Letters or appeals to Shapers should acknowledge their extra efforts or interest, and always include an opportunity to participate in the assn. It also helps to keep them informed of policy decisions.

 

Boards like to complete the tagging form so consider distributing it at the next board meeting and then summarize the results in a Board Pie Chart. The board is likely dominated by Shapers and when comparing their pie chart to the pie chart for members, they will see real differences. Boards tend to think that all members are like them but the pie charts show the differences.

 

The Pie Chart for members may show an assn dominated by Relevant Participants and Altruistics, or by Cognoscenti and Mailboxers, or other combinations. Every assn has a unique profile. The pie chart for members will help the board set priorities, allocate resources, and drive strategic planning. In a nutshell, they will see the assn in a new light.

 

For more info go to www.YTheyJoin.com or call 703-772-5263 in the U.S.


 

 

 
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